Online price guaranteed for 14 days or we’ll return it free
We’ve recycled over 1 million devices
We accept damaged devices too!
14 day price guarantee
Over 1 million devices
Damaged devices accepted
Good
To be classed as Good the device should:
- Turn on / off (with all buttons working)
- Have a working touch screen (without cracks or damage)
- Be fully functional* (light wear and tear** is acceptable)
- Working screen (no cracks or pixel damage)
- Have no damage to case (no cracks or chips)
- Have a fully working operating system (software)
- Battery health percentage must be above 80% - if not the handset will be classified as Average (iPhone only)
- Not be water-damaged (water indicators must not be pink/red)
- Make / receive calls
- WiFi / Camera / Video must work
- Be removed from any iCloud / Samsung / Google Accounts
- Display cannot show signs of: cracks, white spots, screen burn and discolouration
Average
To be classed as Average the device should:
- Be Fully functional - all parts inc. system software
- Working Home Button / Finger Print sensor
- Make / receive calls
- Heavy wear and tear / scratches
- Battery health percentage is 80% or lower that does not require a service. If not the device will be classified as Faulty (iPhone only)
- Be removed from any iCloud / Samsung / Google Accounts
- Display cannot show signs of: cracks, white spots, screen burn and discolouration
Faulty*
To be classed as Faulty* the device should:
- Crack or smashed screen
- Heavy wear and tear
- Include its battery
- Be intact - not crushed or snapped in half
- Not have any missing parts or components
- Must power up - (Note: Any Apple or Samsung device with battery health level of 80% or less will be classed as faulty)
- Battery requires a service from any health % - your handset will show it requires a battery service in the settings, battery menu. (iPhone only)
- Or is locked to a foreign network
- Have a replacement non genuine screen prevents the device from working correctly.
- Be removed from any iCloud / Samsung / Google Accounts
- Display will show signs of: cracks, white spots, screen burn and discolouration and heavy scratches
* We cannot accept devices with no power that have been tampered with and / or that we cannot guarantee the safe removal of personal data, these devices will be returned free of charge without notice - read the full terms & conditions.
Light Wear and Tear consists of:
- Small scuffs / blemishes to the bezel and buttons.
- Small scratches on the screen that aren’t visible when the phone is held at arm’s length.
- Small dents / scratches to the casing.
- We cannot accept iCloud / Samsung / Google and or password locked devices.