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How to remove an iCloud account

We cannot accept any devices with an iCloud account still logged in on an iPhone. Thankfully, it's easy to remove! Just follow these simple steps:

Removing your iCloud account

person using their phone

If you're using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.

If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you've turned on Find My [device], you may need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

You must turn off 'Find my' too

Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you've turned on Find My [device], you may need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.

UPDATED SEPTEMBER 2023

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