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How to remove an iCloud account

We cannot accept any devices with an iCloud account still logged in on an iPhone. Thankfully, it's easy to remove! Just follow these simple steps.

How to remove a Google account

We cannot accept any devices that are still logged into a Google account. Thankfully, it's easy to remove! Just follow these simple steps.

How to remove a Samsung account

We cannot accept any devices that are still logged into a Samsung account. Thankfully, it's easy to remove! Just follow these simple steps.

Removing Data From My Phone

Mobile phones are still worth a lot of money, even if they're a few years old or have faults. But before you sell with a company like us you may be thinking how do I clear my iPhone before selling ...

Identify my device

To sell your device to WeBuyAnyPhone.com you will need to search for your device by it's model or IMEI number. Your IMEI (International Mobile Equipment Identity) number is your device's unique 15-...

How to remove Find My iPhone?

You can do this by: Logging into iCloud with your Apple ID and password. Clicking on All Devices or Find my iPhone. Locating the device you wish to remove and click Remove on the device.

How do I turn off Console Sharing and Offline Play on my PS5?

We need you to do this with any console that you trade in with WeBuyAnyPhone, it unlinks the console from your PlayStation account's games and subscriptions, so the next owner can't use them. 1 Go ...

How do I erase all data from my PS5?

Turning off Console Sharing and Offline Play doesn't wipe your console, so please do both. To wipe the data from the console that you are trading in: 1 Go to Settings > System > System Software > R...

Do I need to sign out of my PlayStation account before sending my console in to WeBuyAnyPhone?

No. If you perform a factory reset, this will remove your account, and a console that's still signed in won't delay your payment. If you forget to factory reset your device before sending, do not w...

How do I find my PS5 model and serial number?

We recommend taking note of your serial number before sending us your console as it is the unique identifying number for your console. The serial number is on the label on your console, and you can...
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