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Postage support articles

Packaging Your Device

WeBuyAnyPhone.com gives you more ways to transport your tech. Choose from: Package your device and take it to the Post Office using an emailed QR code. Print your own label. Request a Freepost pack...

Using the Digital Label

Using the Digital Label (QR Code) to send your device to us couldn't be easier. Watch this short video to find out how.

Using the Freepost Label

Using the Freepost Label to send your device to us couldn't be easier. Watch this short video to find out how.

Postage costs & Insurance

Please allow 48 hours for your device to arrive with us. If for any reason you request your device to be returned, WeBuyAnyPhone.com will charge a returns fee of £10.75 to cover postage, packing an...

Requesting a new digital label

To request a new digital label for your device, log into your account here. Once requested in your account section we'll email you a digital label. Package the device you're selling, take to the Po...

Requesting a new physical label

To request a new physical label for your device, log into your account here. Once requested in your account section we'll post you a pre-paid envelope and label. Package the device you're selling, ...

I've just posted my device - What happens next?

Please allow 48 hours for us to receive your device and keep an eye on the tracking. Once your device has been delivered, we aim to process it within 24/48 hours. If your device is processed before...

My phone has been delivered but I have not heard anything yet.

Once your device has been delivered, we aim to process it within 24/48 hours.
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