Support
Sending Your Device to us
- How do I send my device to you?
- Can I put my device in the post box?
- Have you received my device yet?
- I haven’t received my Freepost pack – what can I do?
- How do I send a large number of devices to you?
- Do you want the accessories and box?
- Do I leave my SIM card in the device?
- Do I leave the memory card in the device?
- How do I know when you’ve received my device?
Selling Your Phone to WeBuyAnyPhone
- How does it work?
- How much is my phone worth?
- How do I find out the storage (capacity) of my phone?
- My phone was worth more last month – why?
- How does the 14-day price guarantee work?
- Will you reduce the price you’ve offered for my device?
- How long will it take to test my device?
- What can I sell to WeBuyAnyPhone.com?
- Why have you asked me for proof of purchase?
- What happens if I get the model, condition, colour or network wrong?
- Will you buy my device if it’s damaged or faulty?
- My device is completely dead – will you buy it?
- Will you buy my device if it’s water-damaged?
- How do I confirm the model of my phone or tablet?
- Why is my device only worth £0.00?
- How many devices can I send at one time?
- Do you accept stolen phones?
- Do you accept blocked/blacklisted phones?
- Do you accept network locked phones?
- Do you accept fake or counterfeit phones?
- Do you accept iCloud locked devices?
- Do you accept Android/Google/Samsung locked devices?
- More about blacklisted phones and tablets
- How Do I know My Data Will Be Securely Deleted?
- How to erase all data from your iPhone or iPad
- How to erase all data from your Android phone
- How to check battery health - iPhone
- I have a non UK device - will you still buy it from me?
- Do You Sell Phones?