Support


#1 Search

Search for your device, answer a few questions about its condition, and we’ll instantly offer you a market-beating price. Say yes, tell us who you are and you’re all done.

#2 Send

Send us your device - choose from the following:

Freepost pack – we’ll send one to you within 48 hours Print your own freepost label – when time is short

#3 Get paid

We’ll pay you on the same day of us satisfactorily testing your device. Applies to orders placed after 7th November 2020. Orders placed before this date subject to our usual 5 day payment terms.

2021 FINALISTS

*In peak times, it may take up to 48hours to test your device after it has been received by us. We’ll usually process payment to you on the same day we satisfactorily test your device. Same day payments do not apply to orders tested after 2pm and in events which are out of our control. Payment processing depends on third parties and is out of our control. We will not be liable for any third party action or inaction which results in a delay of payment.

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