
HELP & SUPPORT
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Help & Support
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.
I haven’t received my Freepost pack – what can I do?
The Freepost pack usually takes three working days to arrive. If after this time you still don’t have your Freepost pack, order another by going to My Account. You can also print off a freepost label - this is the fastest way to get you device back to us.