
HELP & SUPPORT
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Help & Support
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.
When will payment reach my bank account?
If you accept your offer before 2 p.m. the payment will be processed the same day, anything after will be authorised the next working day.
Same day payments do not apply to orders tested after 2pm and in events which are out of our control. Payment processing depends on third parties and is out of our control. We will not be liable for any third party action or inaction which results in a delay of payment.