Support

Device diagnosis / assessment process


Our device diagnosis and assessment process covers the following:

Data Erasure (Adisa Apporved)
iCloud or Samsung (or Google) lock check

Automated tests for:
• Wifi Connectivity
• Bluetooth
• GPS / Location Services
• Charge & Headset Ports
• Battery Capacity
• Proximity & Light Sensors
• Vibrations
• Buttons & Switches
• Microphones & Speakers
• Front & Rear Cameras
• Camera Flash
• Video Recorder
• Glass Condition
• LCD & Dead Pixels
• Digitizer
• Force Touch, 3d Touch
• Touch Id & Fingerprint Sensor
• Battery Capacity
• Face Id
• SPen
• Edge Screen
• Accelerometer
• Screen Rotation
• Network & Manufacturer Lock
• Activation and Reset Locks
• Jailbreak & Rooting Detection

2021 FINALISTS

*Subject to the Quality Assessment Tech Team completing all checks before 2pm, and you accepting any changes if needed. Please also allow up to 48 hours for your device to be processed when delivered.

©2021 E-giant Limited. All Rights Reserved | Company No. 8321525 - VAT No. GB153510637