HELP & SUPPORT
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.
Help & Support
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.
Device diagnosis / assessment process
Our device diagnosis and assessment process covers the following:
Data Erasure (Adisa Apporved)
iCloud or Samsung (or Google) lock check
Automated tests for:
• Wifi Connectivity
• Bluetooth
• GPS / Location Services
• Charge & Headset Ports
• Battery Capacity
• Proximity & Light Sensors
• Vibrations
• Buttons & Switches
• Microphones & Speakers
• Front & Rear Cameras
• Camera Flash
• Video Recorder
• Glass Condition
• LCD & Dead Pixels
• Digitizer
• Force Touch, 3d Touch
• Touch Id & Fingerprint Sensor
• Battery Capacity
• Face Id
• SPen
• Edge Screen
• Accelerometer
• Screen Rotation
• Network & Manufacturer Lock
• Activation and Reset Locks
• Jailbreak & Rooting Detection
