Support

Device diagnosis / assessment process


Our device diagnosis and assessment process covers the following:

Data Erasure (Adisa Apporved)
iCloud or Samsung (or Google) lock check

Automated tests for:
• Wifi Connectivity
• Bluetooth
• GPS / Location Services
• Charge & Headset Ports
• Battery Capacity
• Proximity & Light Sensors
• Vibrations
• Buttons & Switches
• Microphones & Speakers
• Front & Rear Cameras
• Camera Flash
• Video Recorder
• Glass Condition
• LCD & Dead Pixels
• Digitizer
• Force Touch, 3d Touch
• Touch Id & Fingerprint Sensor
• Battery Capacity
• Face Id
• SPen
• Edge Screen
• Accelerometer
• Screen Rotation
• Network & Manufacturer Lock
• Activation and Reset Locks
• Jailbreak & Rooting Detection

* We’ll pay you on the same day of us satisfactorily testing your device. Applies to orders placed after 7th November 2020. Orders placed before this date subject to our usual 5 day payment terms.

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