Do you accept blocked/blacklisted phones?

No. Most blocked phones are lost or stolen. Any device received by us and identified as lost or stolen will be destroyed, and no payment made.

If you’re the rightful owner of a blocked phone you should contact your network (or finance provider if purchasing on credit) to arrange for the device to be unblocked.

Find out about blocked/blacklisted phones here


*Subject to the Quality Assessment Tech Team completing all checks before 2pm, and you accepting any changes if needed. Please also allow up to 48 hours for your device to be processed when delivered.

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