HELP & SUPPORT

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Help & Support

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Do you accept blocked/blacklisted phones?

No. Most blocked phones are lost or stolen. Any device received by us and identified as lost or stolen will be destroyed, and no payment made.

If you’re the rightful owner of a blocked phone you should contact your network (or finance provider if purchasing on credit) to arrange for the device to be unblocked.

Find out about blocked/blacklisted phones here

2021 FINALISTS

*In peak times, it may take up to 48hours to test your device after it has been received by us. We’ll usually process payment to you on the same day we satisfactorily test your device. Same day payments do not apply to orders tested after 2pm and in events which are out of our control. Payment processing depends on third parties and is out of our control. We will not be liable for any third party action or inaction which results in a delay of payment.

©2022 WeBuyAnyPhone Limited. All Rights Reserved | Company No. 8321525 - VAT No. GB153510637