HELP & SUPPORT

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Help & Support

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

How do I change my password?

Log in to your account:

1 Click the Change password tab 2 Click the Change password button 3 Use the email (sent automatically) to reset your password

If you don’t receive the password reset email after a few minutes, check your junk! If you don’t receive the password reset email after one hour, repeat step 2.

2021 FINALISTS

*In peak times, it may take up to 48hours to test your device after it has been received by us. We’ll usually process payment to you on the same day we satisfactorily test your device. Same day payments do not apply to orders tested after 2pm and in events which are out of our control. Payment processing depends on third parties and is out of our control. We will not be liable for any third party action or inaction which results in a delay of payment.

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