HELP & SUPPORT

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Help & Support

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

How Do I know My Data Will Be Securely Deleted?

We take the deletion of all data very seriously.

To securely remove all data from any device received, we use MobiWIPE® HD. This industry leading service provides Adisa Certified Data Erasure for all types of data storage devices – especially mobile phone and laptop data storage. The software has a Common Criteria EAL3+ certified data erasure solution applicable to all types of data storage device.

2021 FINALISTS

*In peak times, it may take up to 48hours to test your device after it has been received by us. We’ll usually process payment to you on the same day we satisfactorily test your device. Same day payments do not apply to orders tested after 2pm and in events which are out of our control. Payment processing depends on third parties and is out of our control. We will not be liable for any third party action or inaction which results in a delay of payment.

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