HELP & SUPPORT

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

Help & Support

You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.

How Do I Remove my Google/Samsung Account?

How do I remove my Google account?

  1. Go to Apps
  2. Tap Settings
  3. Once in Settings, tap Lock screen and security section
  4. Tap Screen lock type
  5. Enter your PIN, pattern or password
  6. Tap Swipe at the top
  7. Tap Remove data
  8. Tap Remove

With your security deactivated, you can remove your Google account

  1. Return to Settings, tap Cloud and accounts
  2. Tap Accounts
  3. Tap Google account
  4. Tap the three dots in the top right-hand corner
  5. Tap Remove account
  6. Tap Remove account again to confirm

Your Google account will have been removed from your Samsung Galaxy phone

How do I remove my Samsung account?

  1. In Settings, tap Accounts, and backup
  2. Tap Accounts, and then select Samsung account
  3. Enter your PIN, pattern or password
  4. Tap the three dots in the top right-hand corner
  5. Tap Sign out
  6. Review the information, and then tap Sign out
  7. Enter your password to verify your identity, and then tap OK
2021 FINALISTS

*In peak times, it may take up to 48hours to test your device after it has been received by us. We’ll usually process payment to you on the same day we satisfactorily test your device. Same day payments do not apply to orders tested after 2pm and in events which are out of our control. Payment processing depends on third parties and is out of our control. We will not be liable for any third party action or inaction which results in a delay of payment.

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