HELP & SUPPORT
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.
Help & Support
You can use our handy FAQ’s below, or if you still can’t find what you’re looking for, contact us via email or phone.
How Do I Remove my Google/Samsung Account?
How do I remove my Google account?
- Go to Apps
- Tap Settings
- Once in Settings, tap Lock screen and security section
- Tap Screen lock type
- Enter your PIN, pattern or password
- Tap Swipe at the top
- Tap Remove data
- Tap Remove
With your security deactivated, you can remove your Google account
- Return to Settings, tap Cloud and accounts
- Tap Accounts
- Tap Google account
- Tap the three dots in the top right-hand corner
- Tap Remove account
- Tap Remove account again to confirm
Your Google account will have been removed from your Samsung Galaxy phone
How do I remove my Samsung account?
- In Settings, tap Accounts, and backup
- Tap Accounts, and then select Samsung account
- Enter your PIN, pattern or password
- Tap the three dots in the top right-hand corner
- Tap Sign out
- Review the information, and then tap Sign out
- Enter your password to verify your identity, and then tap OK
