Support

Will you buy my device if it’s damaged or faulty?


Yes, no problem. In fact you might be surprised how much your damaged or faulty phone, tablet or wearable is worth. However, the device MUST switch on. If it doesn’t we can’t accept it because we can’t wipe it, which means personal data might still be accessible.

Be sure to select ‘Faulty’ when confirming the condition.

* We’ll pay you on the same day of us satisfactorily testing your device. Applies to orders placed after 7th November 2020. Orders placed before this date subject to our usual 5 day payment terms.

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