Support


In the top right-hand corner of the screen, click on the head/shoulders icon.

Enter your email address, and click Log in.

Log in to your account, click Sales. You’ll see all present and past sales.

Log in to your account, click Account Details. You’ll now be able to edit all of your personal information, update your marketing preferences and change you password.

Log in to your account:

1 Click the Change password tab 2 Click the Change password button 3 Use the email (sent automatically) to reset your password

If you don’t receive the password reset email after a few minutes, check your junk! If you don’t receive the password reset email after one hour, repeat step 2.

Log in to your account, click I need another Freepost pack.

Log in to your account, click I need another Freepost label.

Whether your order was placed through a third party website or directly with us, an account is automatically created for you using the email address entered at the time of placing the order.

If you can’t remember your password, please click I've forgotten my  password and a new one will be sent to your email address.

If you are receiving an error stating "credentials do not match" then this is usually due to an incorrect password. Please click I've forgotten my password and a new password will be sent to your email address.

2021 FINALISTS

* We’ll pay you on the same day of us satisfactorily testing your device. Applies to orders placed after 7th November 2020. Orders placed before this date subject to our usual 5 day payment terms.

©2021 E-giant Limited. All Rights Reserved | Company No. 8321525 - VAT No. GB153510637