How do I view my order(s)?
Go to My Account and select "My orders".
How long is my price guaranteed for?
WeBuyAnyPhone.com offers a 14-day price guarantee giving you plenty of time to get your device to us.
What happens if I send you my device after 14 days?
Once your device has been received, tested and processed you will be provided with the price that the device is currently on our website for.
What happens if I get the model, condition, colour or network wrong?
We’ll identify this when your device is tested - it may affect the value. Don’t worry, we’ll let you know and, if necessary, provide a revised price, which you don’t have to accept.
I left the SIM card in my device – can I have it back?
Sorry, no. A SIM card may contain personal data so, if we receive a SIM card it’s immediately destroyed to safeguard customer privacy.